Ace Hardware App Reviews

All the app does is start up and say ACE then freezes.

Crashes when I try to use the search function.

Very buggy app. Really bad. Ace stores are great. Their app not so much.

I got the app to do everything except find my local Ace. Then, the search and weekly stopped working, because it kept needing to find my local Ace. Now I cant even open the app. I just get Ace. the helpful place. Ive deleted and reinstalled several times to no avail. Good store, bad app.

Crashes constantly. VERY frustrating. Fix it!!

Great App but,,,,, Terribly Slow search Engine , & Load Time Upon opening the App.

Fix your app, when you go to look at the AD the program crashes !!!

This app has not worked in months. Tried to reload and nothing. Nobody seems to care. What s shame.

Needs. Bar code and also a link to put it Passbook on iPhone. Apple pay would also be nice

I downloaded to my iphone yesterday and signed up for Ace Rewards on it. It was working fine. Today I tried to just find out the hours of my local store and when I do get it to open it wont find a store. And I cant get into the rewards part even to find out my number. I deleted it and downloaded it again and it still doesnt work. It says its optimized for iphone 5 and I have a 6. That should not make a difference, should it?

If you want to compete with the big box stores you need to immediately fix this mess. It worked at one time. Now I cant get it to do much of anything. Hello...are you listening??? If I go to the L or HD apps they work ALL THE TIME. Yours needs to also.

Removed after a minute.

Just like everyone else Screen opens to ACE and nothing happens.

A plastic mini trash can for $113.94? I dont think so. Deleted.

45 minutes later, I still cant order two of the same item because the edit function in the Shopping Cart doesnt work! Selecting the store is another nightmare! This app is ridiculously cumbersome! The mobile site is no better! Goodbye ACE! Home Depot, here I come!

I figured that since the other bad reviews were a few months old, ACE would have fixed the app by now. Nope. Still broken! Wake up, ACE. Pull the app out of the store until it functions.

Very disappointed in this app. Set my store and shopped for some products, and when I tried to check availability in my local store, it asked for my city, state, or zip code. Did not search based on my set store like other hardware store apps. Even after I entered my zip code, I got an error that the app could not use the location info I entered. Deleted app as it did not do what I was hoping it would do. That is check product availability in my set store.

I read all of the other reviews and thought to myself "Surely, it cannot be that horrible". Well, you CAN find things at Ace that are for sale, you can put them in your cart, but that is it. It completely stalls when you try to search your location. I saw that these reviews must be exaggerating. They are not. I wonder if Ace even reads these reviews. I also wonder why they even have an App. I can only assume that people who work at Ace never use the app.

UPDATE 12/15/15: Theyre making progress. I wish I could say that its getting close to being a fully functional app but not yet. I am not sure where the app development was outsourced but I would serious consider firing the entire QA group. I have over 30 years of IT experience and while I can see some obscure defects making there way to a production release application the basics should work flawlessly. This is certainly not the case. I was able to add items to my cart when browsing through the shop and selecting a category but when browsing the local add it was a different experience. I love Ace Hardware but there advertisement says it all "Ace is the Place". This application is not yet there!! Update 6/11/15: while I love Ace for their local convenience I am growing tied of this experiment they call an app. As of todays latest update it still crashes (goes back to iPhone home screen) when trying to view a local ad when manually entering a zip code and selecting a store. Another neat enhancement (bug) is that when I grew tired of entering my zip code to see if I could view a local ad I enabled Location Services I restarted the app. To my surprise when I went to view an ad it did not detect my location. I when back to settings and noticed that Location Services were not enabled (scratched head and enabled again). Rebooted iPhone and checked to see if Local Services for the Ace app were still enabled. They were so I restarted the app to check local ad. Again no location detected. Check settings and it was again disabled. Ive hung in as a test pilot longer than I should. The ground is fast approaching and I am ejecting!! Best of luck to the rest of the squadron!!! I love Ace Hardware and thought this would making shopping there better. Unfortunately the app keeps taking me back to the home screen. Hopefully they will work out the issue.